The ordering system for pharmacy courier services
Pharmacy delivery has stricter requirements than food delivery: signature on delivery for prescription items, cold-chain flags for temperature-sensitive medicines and a documentation trail that must withstand an inspection. GastroSystem's driver management module covers all of this — built on the same logistics stack used by food delivery services, extended with pharmacy-specific compliance features.
What pharmacy courier services know well
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How GastroSystem helps pharmacy courier services
Digital signature on delivery
The driver app (FahrerSystem) prompts the customer to sign on the driver's smartphone screen on delivery. The signature is saved with timestamp and GPS location. The pharmacy receives confirmation automatically — no paper, full audit trail.
Cold-chain flags and priority routing
Tag items that require cold chain in the order. The driver app displays cold-chain deliveries first in the route and shows the time window. If the window is at risk, the driver receives an alert. Documentation of the delivery time is automatic.
Live tracking link for customers
As soon as the driver sets off, the customer receives an SMS with a live tracking link. They see the driver's position on a map and the estimated arrival time. Phone calls to the pharmacy drop by up to 70%.
Driver management with zone assignment
Assign each driver a delivery zone in GastroSystem. Orders are automatically routed to the responsible driver. The coordinator sees all drivers on the map in real time — who is on a delivery, who is available, where congestion is forming.
What pharmacy courier services gain
A pharmacy with 30 deliveries/day at an average delivery cost of €4.50 spends €135/day on delivery logistics. Digital route optimisation reduces average driving time by 15–20% — saving one driver shift per week. That is €500–€800/month in personnel costs saved, plus the elimination of paper-based signature filing.
Features for pharmacy delivery
Digital signature
Signature on delivery via driver app — with timestamp and GPS.
Read more →Cold-chain flags
Temperature-sensitive items flagged and prioritised in the route.
Read more →Live tracking
SMS tracking link sent to customers automatically on dispatch.
Read more →Driver zone management
Zone assignment and real-time driver map.
Read more →Common questions for pharmacy delivery
Is the digital signature legally valid for prescription deliveries?
The digital signature in GastroSystem is stored with timestamp, GPS coordinates and driver identity. For German pharmacy regulations, this constitutes documented proof of handover. We recommend checking with your pharmacy association for your specific federal state requirements.
How are cold-chain items handled in the driver app?
You tag products requiring cold chain in the product settings. These items are highlighted in the driver's delivery list and the route prioritises them. The driver sees the required delivery window and receives an alert if it's at risk.
Can the live tracking link be sent automatically?
Yes. As soon as the driver marks a delivery as 'picked up', the customer receives an SMS with the tracking link automatically. No manual action from the pharmacy team required.