The ordering system for courier services
Courier services deliver more than food: documents, parcels, pharmaceutical products, sensitive goods. GastroSystem's driver management gives you the logistics infrastructure for same-day delivery with live tracking, digital proof of delivery and route optimisation — without the overhead of enterprise logistics software.
What courier services know well
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How GastroSystem helps courier services
Digital proof of delivery
Drivers capture signature or photo on the FahrerSystem app at delivery. The confirmation is saved with timestamp, GPS location and driver identity. Customers receive confirmation automatically by email or SMS. Disputes are resolved in seconds, not days.
Live tracking for customers
Customers receive a tracking link by SMS as soon as the driver sets off. They see the driver's live position and the estimated arrival window. Customer service queries drop by up to 70%.
Optimised multi-stop routing
Enter all delivery addresses for the day — GastroSystem calculates the optimal route for all stops automatically. The driver receives the route in the app with navigation. New orders added during the day are integrated into the route dynamically.
Driver performance dashboard
Average delivery time per stop, deliveries per shift, on-time rate and customer satisfaction rating — all per driver and per period. Identify bottlenecks and top performers with data, not guesswork.
What courier services gain
A courier service with 40 deliveries/day and 3 drivers gains significant efficiency through route optimisation: 15–20% shorter driving times saves 45–60 minutes of driving time per driver per day. That is 3–4 additional delivery slots per driver per day — more revenue with the same resources.
Features for courier services
Digital proof of delivery
Signature or photo on delivery — with timestamp and GPS.
Read more →Live tracking
Real-time tracking link for customers — sent automatically.
Read more →Route optimisation
Optimal multi-stop routing, dynamically updated.
Read more →Driver performance reporting
Delivery times, on-time rate, satisfaction per driver.
Read more →Common questions for courier services
Is the digital proof of delivery legally valid?
Yes. The signature or photo is stored with timestamp, GPS coordinates and driver identity. This constitutes documented proof of delivery for civil law purposes. For regulated goods (pharmaceuticals, prescription items), additional requirements may apply — please check with the relevant authority for your sector.
Can I add new deliveries to the route during the day?
Yes. New orders are integrated into the existing route dynamically. The driver receives an updated route in the app — no phone call, no manual instruction needed.
Can I use GastroSystem for non-food courier services?
Yes. GastroSystem's driver management is not limited to food. Parcel delivery, document courier, pharmaceutical delivery — any same-day logistics operation with drivers can use the FahrerSystem module.